Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Our privacy policy can be found here.

Sometimes, DIS support email is directed to your spam folder because the customer's email system doesn't trust the sender. To improve the chances of a successful delivery, please contact your mail providers to find out specifically why your system marked it as spam.  You can also try to add support@dis-sensors.nl and support@dis-sensors.com, rma@dis-sensors.nl, rma@dis-sensors.com to your allow list.